{"id":23803,"date":"2024-11-14T12:05:15","date_gmt":"2024-11-14T11:05:15","guid":{"rendered":"https:\/\/shop.thebrandcompany.net\/faqs\/"},"modified":"2025-07-16T11:51:22","modified_gmt":"2025-07-16T09:51:22","slug":"faqs","status":"publish","type":"page","link":"https:\/\/shop.thebrandcompany.net\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h1 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">FAQ<\/span><\/span><\/h1><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1-3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container type_sticky\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column us_custom_89ecea68\"><div class=\"wpb_wrapper\"><p>Website<\/p>\n<p>Distributors and Agencies<\/p>\n<p>Customization<\/p>\n<p>Design<\/p>\n<p>Samples<\/p>\n<p>Pricing and Orders<\/p>\n<p>Production and Delivery Times<\/p>\n<p>Shipping and Logistics<\/p>\n<p>Payments and Website Security<\/p>\n<p>About the Water<\/p>\n<p>About the Napkins<\/p>\n<p>About the Paper Cups<\/p>\n<p>About the Lids for Paper Cups<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-actionbox color_light controls_right\"><div class=\"w-actionbox-text\"><h3 class=\"w-actionbox-title\" style=\"font-size:1.5rem\">Oh what a mess, I have more questions!<\/h3><div class=\"w-actionbox-description\"><p><span>You can reach us by phone at\u00a0<\/span><span class=\"fa fa-phone\" data-original-title=\"\" title=\"\" aria-describedby=\"tooltip659294\"><\/span><a title=\"\" href=\"tel:\/\/937915188\" data-original-title=\"\" aria-describedby=\"popover780789\"><span>\u00a0<\/span>93 791 51 88<\/a><span>,\u00a0 we can attend you in Spanish, Catalan, English, French, German and Italian.<\/span><br \/><span>You can also write us an email to\u00a0<\/span><a title=\"\" href=\"mailto:info@thebrandcompany.net,\" data-original-title=\"\">info@thebrandcompany.net,<\/a><span>\u00a0we are quick to respond.<\/span><br \/><span>Or use our Live Chat and we&#8217;ll get back to you instantly (during office hours).<\/span><\/p>\n<\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h3 class=\"w-text icon_atleft\" id=\"producto\"><span class=\"w-text-h\"><i class=\"fal fa-phone-laptop\"><\/i><span class=\"w-text-value\">Web<\/span><\/span><\/h3><div class=\"w-tabs style_default switch_click accordion\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_left\"><div class=\"w-tabs-section\" id=\"qf14\"><button class=\"w-tabs-section-header\" aria-controls=\"content-qf14\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I place an order online ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-qf14\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Placing an order online on our website is very easy. First, make sure you\u2019re logged in \u2014 your name should appear at the top right. Then, go to the product you\u2019re interested in, choose the customization options (printing method, finish type), and select the quantity you need using the &#8211; and + symbols. The displayed price includes delivery within mainland Spain. If you need delivery to the islands or another country, enter the postal code and country where indicated and click Calculate. Then click \u201cAdd to cart.\u201d<br \/>\nOnce you\u2019ve selected all your products, go to the cart (icon at the top right), check that the products and quantities are correct, and click Checkout to continue. Choose or add a new delivery address, then upload your design and complete the delivery date info. You can now confirm your order by selecting a payment method.<br \/>\nWe carefully review all orders and will contact you if anything needs to be corrected. You\u2019ll also receive updates on your order status. If this is your first time, you can register during checkout. If you\u2019d rather have help step by step or want a custom quote, you can also email us at info@thebrandcompany.net.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"p08b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-p08b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I know if I\u2019m registered ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-p08b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">If you\u2019ve contacted us before, you probably already have an account. You can check by clicking the user icon (top right) and entering your email. If the system recognizes you, it will ask for your password. If you don\u2019t remember it, click on \u201cForgot your password?\u201d and we\u2019ll send you a reset link.<br \/>\nIf you try to register and it says the email is already in use, that means you have an account \u2014 you just need to recover it!<br \/>\nIf you\u2019re a professional in the industry, contact us through the website or at info@thebrandcompany.net so we can activate special conditions on your account.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"x1d3\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x1d3\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I know if I\u2019m logged in ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x1d3\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">To log in, click the user icon (top right of the website) and enter your email and password.<br \/>\nOnce logged in, you\u2019ll be able to see your data, past orders, quotes, and track new orders.<br \/>\nIf you have any trouble accessing your account, email us at info@thebrandcompany.net and we\u2019ll help you right away.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"v305\"><button class=\"w-tabs-section-header\" aria-controls=\"content-v305\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What should I do if I have trouble uploading my design file ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-v305\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Don\u2019t worry \u2014 if you have trouble uploading your file during the order process, it could be because the file is too large or in an incompatible format. The easiest solution is to complete your order without uploading the file, then send it to us later by email to info@thebrandcompany.net, mentioning your order number. You can also use WeTransfer or Drive if the file is large. And if you don\u2019t have the design ready yet, no problem \u2014 complete the order and our team will tell you when we need it to be on time for your event.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"e48c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-e48c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I request a custom quote instead of ordering directly online ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-e48c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, of course! Even though you can order directly online, if you prefer to get a custom quote, we\u2019ll be happy to prepare one for you.<br \/>\nThis is especially useful if you have a complex project, very large quantities, several different items, or want to combine products.<br \/>\nJust email us at info@thebrandcompany.net with the product you\u2019re interested in, the quantity, how you want it customized, and any other relevant info (event date, delivery address, etc.).<br \/>\nYou can also attach your logo or a draft design if you already have one. We\u2019ll respond quickly with a detailed quote and a product mockup.<br \/>\nWe want the process to be easy and clear, so tell us what you need and we\u2019ll adapt to you.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t5c8\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t5c8\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How can I know if my design is valid for printing ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t5c8\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">To ensure your design is valid for printing, we recommend using a vector format (PDF, AI, or SVG) and high resolution (minimum 300 dpi for images).<br \/>\nThis helps avoid pixelation or poorly defined edges.<br \/>\nIf you\u2019re unsure, send your design by email to info@thebrandcompany.net and our team will review it. If we find any issues, we\u2019ll let you know and help fix them.<br \/>\nYou can also download the design templates directly from each product page, where we indicate the exact print area, safety margins, and recommended file type.<br \/>\nYou don\u2019t need to be a designer \u2014 we\u2019re here to help make your product look perfect.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"y718\"><button class=\"w-tabs-section-header\" aria-controls=\"content-y718\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What payment methods do you accept ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-y718\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">You can currently pay securely with credit or debit card, bank transfer, or via PayPal.<br \/>\nDuring the checkout process, you\u2019ll be able to choose your preferred payment method.<br \/>\nIf you select bank transfer, we\u2019ll send the bank details along with your order summary. Production will begin once we receive the payment or proof of transfer.<br \/>\nIf you pay by card or PayPal, the payment is confirmed instantly and the order is automatically activated.<br \/>\nIf you have questions or need another payment method, email us at info@thebrandcompany.net and we\u2019ll work something out.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"f89e\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f89e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I receive an invoice with my order ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f89e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Of course! We always issue invoices for all orders, whether placed online or handled directly with our team.<br \/>\nIf you order 100% online, you\u2019ll receive the invoice once the order is prepared and the delivery note is issued.<br \/>\nMake sure to enter your billing details correctly during checkout: company name, VAT number, billing address, etc.<br \/>\nIf the order is handled directly by our team, we\u2019ll issue a 25% invoice as a deposit to start production. Once the order is ready to ship, we\u2019ll issue the remaining 75% invoice.<br \/>\nAnd if you need to include any special details on the invoice (such as internal references, contact person, or cost center), just email us at info@thebrandcompany.net and we\u2019ll prepare it as needed.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"d9e6\"><button class=\"w-tabs-section-header\" aria-controls=\"content-d9e6\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I ship my order to multiple addresses ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-d9e6\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">If you placed your order through the website, you can check its status anytime by logging into your account. Just click the user icon (top right), go to \u201cMy Orders,\u201d and you\u2019ll see the current stage: confirmed, in production, ready to ship, or shipped.<br \/>\nYou\u2019ll also receive email updates.<br \/>\nIf your order was handled directly by our sales team, we\u2019ll update you by email at every step: confirmation, artwork approval, production start, preparation, and shipping.<br \/>\nAnd if you ever have doubts, just email us at info@thebrandcompany.net or reply to the last email you received \u2014 we\u2019ll respond quickly.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ib42\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ib42\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I ship my order to multiple addresses ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ib42\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, it\u2019s possible to ship your order to multiple addresses, but in that case we ask that you contact us directly to coordinate it.<br \/>\nThis type of multi-address shipping can\u2019t be managed automatically through the website, but we handle it frequently \u2014 especially for campaigns with several branches, simultaneous events, or promotional actions in different locations.<br \/>\nWe just need you to clearly indicate the addresses, quantities, and desired delivery dates, and we\u2019ll prepare a proposal with the transport costs for each destination.<br \/>\nEmail us at info@thebrandcompany.net and we\u2019ll take care of everything.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h3 class=\"w-text icon_atleft\" id=\"producto\"><span class=\"w-text-h\"><i class=\"fal fa-store\"><\/i><span class=\"w-text-value\">Distributors and Agencies<\/span><\/span><\/h3><div class=\"w-tabs style_default switch_click accordion\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_left\"><div class=\"w-tabs-section\" id=\"b2f7\"><button class=\"w-tabs-section-header\" aria-controls=\"content-b2f7\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do you work with agencies and distributors ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-b2f7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, you\u2019re what we call our ideal client, because we know you\u2019ll be so happy with the results that you\u2019ll want to share our products with different clients. If you&#8217;re a promotional product professional, advertising agency, event organiser or specialised distributor anywhere in Europe, don\u2019t hesitate to register to make the most of our website and access your preferential conditions.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h3 class=\"w-text icon_atleft\" id=\"producto\"><span class=\"w-text-h\"><i class=\"fal fa-pencil-alt\"><\/i><span class=\"w-text-value\">Customisation <\/span><\/span><\/h3><div class=\"w-tabs style_default switch_click accordion\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_left\"><div class=\"w-tabs-section\" id=\"t72e\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t72e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What kind of products can I personalise ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t72e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">At The Brand Company you\u2019ll find a wide range of products to personalise, mostly within the catering field \u2014 including personalised water bottles in different formats and materials, cardboard or edible cups, reusable glasses and wine glasses, cocktail or dinner napkins in one or multiple colours, burger picks, coasters and covers, cutlery sets, and more. Everything you see on our website can be personalised.<br \/>\nEach material and product offers unique benefits, from durability to sustainability, so you can adapt to your needs. You decide which product suits each brand or occasion best.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"r862\"><button class=\"w-tabs-section-header\" aria-controls=\"content-r862\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is \u201cmarking\u201d ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-r862\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Marking is the way a product is customised.<br \/>\nFor each product, it may vary \u2014 even the same product in a different size or capacity can have a different marking area or method.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"m9cb\"><button class=\"w-tabs-section-header\" aria-controls=\"content-m9cb\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is a Pantone?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-m9cb\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p data-start=\"0\" data-end=\"366\">A Pantone is a standardized color defined by the Pantone Matching System (PMS), one of the most widely used color identification and communication systems in the world. Each Pantone color has a unique number that precisely identifies it, allowing designers, printers, and manufacturers to reproduce exactly the same shade without variations.<\/p>\n<\/p>\n<p data-start=\"368\" data-end=\"576\">In the world of custom products, using a Pantone color ensures that a logo, background, or design appears the same across all materials, regardless of the printing process, supplier, or country of production.<\/p>\n<\/p>\n<p data-start=\"578\" data-end=\"761\" data-is-last-node=\"\" data-is-only-node=\"\">Unlike four-color process printing (CMYK), where colors are created by combining four basic inks, Pantone colors are spot and solid colors designed to maintain maximum color accuracy.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ub20\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ub20\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What does CMYK mean ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ub20\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">CMYK (also called four-colour process) is a printing system based on the CMYK colour palette (C for Cyan, M for Magenta, Y for Yellow, and K for Black). When combined, they can reproduce almost any colour \u2014 just like in a photo.<br \/>\nAll Pantone or spot colours have a CMYK equivalent, which may not be exact but gets pretty close.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"rccc\"><button class=\"w-tabs-section-header\" aria-controls=\"content-rccc\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What personalisation techniques are available ? How can I customise the product ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-rccc\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Paper or plastic label. These are printed in digital CMYK (basically like a high-end photocopier), not in Pantone \u2014 so be careful with some colours like orange.<br \/>\nWe also do direct printing on the product, and if it&#8217;s a one-colour print, you can almost always choose a Pantone colour.<br \/>\nWe offer full-colour printing directly on the product (also in CMYK).<br \/>\nSleeve or full-body wrap \u2014 this is a plastic film that\u2019s heat-shrunk to cover the bottle completely.<br \/>\nWe can also do laser marking and our new TATTOO 3D (DTF for the pros), which allows full-colour marking with a great finish.<br \/>\nEach product has its own available techniques.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ie0c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ie0c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What does CMYK mean ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ie0c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">CMYK (also called four-colour process) is a printing system based on the CMYK colour palette (C for Cyan, M for Magenta, Y for Yellow, and K for Black). When combined, they can reproduce almost any colour \u2014 just like in a photo.<br \/>\nAll Pantone or spot colours have a CMYK equivalent, which may not be exact but gets pretty close.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"seea\"><button class=\"w-tabs-section-header\" aria-controls=\"content-seea\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Which areas of the products can be customised ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-seea\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Each product has a maximum print area, which you can find in the template available in the \u201cDocuments\u201d section of each item on the website.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"lfc0\"><button class=\"w-tabs-section-header\" aria-controls=\"content-lfc0\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What file formats do you accept for the design ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-lfc0\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">We work with vector files (.ai, .eps, .pdf), preferably in CMYK. We also accept high-resolution images. If your file is too large, you can send it via WeTransfer and we\u2019ll download it for verification.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"e08b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-e08b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do you offer graphic design services ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-e08b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, if you need help with simple logo placement or adaptation. If you need a complete design, just send us your brief and we\u2019ll help you for an extra charge of \u20ac30.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"v16c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-v16c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What recycling symbols should appear on customized bottles ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-v16c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">According to European regulations, certain symbols such as the recycling triangle or the SUP logo must be visible.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"m295\"><button class=\"w-tabs-section-header\" aria-controls=\"content-m295\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">When is it mandatory to include the SUP logo ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-m295\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">The SUP logo, or SINGLE USE PLASTIC, indicates products that contain single-use plastic. More specifically on the standard cardboard cups TBC601 and now also on TBC600.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t3fe\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t3fe\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What type of ink is used for customization ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t3fe\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">We use water-based inks, UV inks, or eco-friendly inks depending on the product and printing method.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u500\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u500\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I put a different name on each bottle ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u500\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes!!! Just send us the label design and an Excel file with the different names, and we\u2019ll create a unique label for each person. You can do this with: all products using paper labels, laser, or 3D Tattoo.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"i5d2\"><button class=\"w-tabs-section-header\" aria-controls=\"content-i5d2\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is Tattoo 3D ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i5d2\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">You know the temporary tattoos kids put on their hands? Same thing but with a bit of texture. That\u2019s why Tattoo 3D works great with big letters or bold backgrounds, but not with small text.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"j696\"><button class=\"w-tabs-section-header\" aria-controls=\"content-j696\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do you offer personalized packaging too ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j696\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">If you\u2019re looking for special boxes, yes, we can do it. But keep in mind the product itself can convey a lot \u2014 use your imagination for the design.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"j7cc\"><button class=\"w-tabs-section-header\" aria-controls=\"content-j7cc\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can you produce a custom design for an event ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j7cc\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, tell us your idea and we\u2019ll help you develop a tailor-made personalized product.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q90e\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q90e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do you offer artwork proofing before printing ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q90e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, we review all designs before printing to ensure optimal quality.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ta2c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ta2c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What if there are errors in the final design ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ta2c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Before printing, we send a digital proof for the customer to review and approve. We don\u2019t print without confirmation.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"caff\"><button class=\"w-tabs-section-header\" aria-controls=\"content-caff\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I order several different designs in the same order ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-caff\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Several designs usually mean several orders, but if the customization is with a paper label, we can adjust the price.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"jbd5\"><button class=\"w-tabs-section-header\" aria-controls=\"content-jbd5\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do you personalize products for specific events ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-jbd5\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, we offer customization for a variety of products for all types of events like conferences, weddings, sports events, brand promotions&#8230; We can help you choose the best design and product for your event, whether it&#8217;s bottles, cups, napkins, cartons, or cans.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ucae\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ucae\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I create the design for product customization ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ucae\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">We\u2019ll provide a template or print dimensions, which you can also find under the Documents section of each product on the website. For most products, just upload your design respecting the print area. Upload your design with the order (indicate number of colors and layout), and we\u2019ll send you the relevant info and proceed with your order.<br \/>\nOr upload your logo and we\u2019ll place it on the template and send you a mockup for validation. If you need a complete design, we can help for an extra charge of \u20ac30, which you can add to your shopping cart.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h3 class=\"w-text us_custom_680d4c53 icon_atleft\" id=\"entregas\"><span class=\"w-text-h\"><i class=\"fal fa-palette\"><\/i><span class=\"w-text-value\">Design<\/span><\/span><\/h3><div class=\"w-tabs style_default switch_click accordion\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_left\"><div class=\"w-tabs-section\" id=\"z77e\"><button class=\"w-tabs-section-header\" aria-controls=\"content-z77e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Why do some water labels contain so much information and others so little ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z77e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">As a food product, it\u2019s important to provide as much information as possible to the consumer. According to European bottled water legislation, if the water is Natural Mineral Water, all components (minerals, dry residue, etc.) must be listed. However, for filtered or purified water, this isn\u2019t required. Also, keep in mind that in Natural Mineral Water formats, the name of the spring must be 1.5 times larger than the brand name used for customisation.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"r86c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-r86c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What\u2019s the maximum size I can use for my logo ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-r86c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">The logo size depends on the product and what\u2019s technically possible \u2014 except in the case of Natural Mineral Water bottles, where the spring\u2019s name must be 1.5 times larger than your brand. For example, if the largest letter of the spring\u2019s name measures 2 cm, yours can be a maximum of 1.3 cm. We\u2019ve created templates, available for download on each product page, to help you with the design.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h3 class=\"w-text icon_atleft\" id=\"producto\"><span class=\"w-text-h\"><i class=\"fal fa-box-open\"><\/i><span class=\"w-text-value\">Samples<\/span><\/span><\/h3><div class=\"w-tabs style_default switch_click accordion\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_left\"><div class=\"w-tabs-section\" id=\"vbda\"><button class=\"w-tabs-section-header\" aria-controls=\"content-vbda\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I receive a sample before placing an order ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-vbda\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">We work with virtual samples, which is the fastest and most efficient option. If you need a physical sample, it can be arranged but it\u2019s not recommended. Once you tell us the product and the type of customization, we\u2019ll confirm the cost \u2014 usually between \u20ac50 and \u20ac100 for most products (not all).<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"nccc\"><button class=\"w-tabs-section-header\" aria-controls=\"content-nccc\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Are samples free of charge ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-nccc\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, we can send free samples of products we\u2019ve previously produced for other clients.<br \/>\nThese samples allow you to see the material quality, type of printing, and general finish, helping you make an informed decision before placing your order.<br \/>\nHowever, if you want to receive a personalized sample with your own design before confirming the order, it would be considered a pre-production sample, and in that case, there is a cost.<br \/>\nThe cost of a pre-production sample depends on the product and type of customization requested.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"xd99\"><button class=\"w-tabs-section-header\" aria-controls=\"content-xd99\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can you send me samples ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-xd99\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Of course, just tell us what you need and we\u2019ll send the samples. We usually ship them on Mondays and Thursdays each week.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h3 class=\"w-text icon_atleft\" id=\"producto\"><span class=\"w-text-h\"><i class=\"fal fa-money-check-edit-alt\"><\/i><span class=\"w-text-value\">Prices and Orders<\/span><\/span><\/h3><div class=\"w-tabs style_default switch_click accordion\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_left\"><div class=\"w-tabs-section\" id=\"c1c2\"><button class=\"w-tabs-section-header\" aria-controls=\"content-c1c2\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is the minimum order quantity ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-c1c2\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">It varies by product, but most have a minimum of 24 units (like bottles) or 100 units (like cups and napkins). On our website, the minimum quantity is shown by default for each product.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"e299\"><button class=\"w-tabs-section-header\" aria-controls=\"content-e299\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I choose a different quantity than the minimum? Why does it say 504 units if I want 500 ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-e299\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Products are packed in boxes, and to ensure safe delivery, they can\u2019t be divided. So if you want 500, it will round up to 504. If you want 200, it will round up to 216 \u2014 assuming the boxes contain 24 units. Each product has its own box quantity.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"v36e\"><button class=\"w-tabs-section-header\" aria-controls=\"content-v36e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I place an order on your website ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-v36e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Select the product, customize if you want, add it to the cart, and complete the order by following the instructions.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"w438\"><button class=\"w-tabs-section-header\" aria-controls=\"content-w438\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I cancel or modify an order once it\u2019s approved ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-w438\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">It depends on the timing. If the artwork has already been approved and the order is in production, it may be possible to cancel with additional costs. If it\u2019s already produced, cancellations aren\u2019t possible as it\u2019s a customized product.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"i4fb\"><button class=\"w-tabs-section-header\" aria-controls=\"content-i4fb\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do you offer special prices for large quantities ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i4fb\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, we offer special pricing for bulk or recurring orders. You might want to place an annual order with partial deliveries.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u5d0\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u5d0\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do you calculate customization prices ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u5d0\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Two factors influence the price of a customized order :<br \/>\n1 \u2013 The number of printed units (for labels, the more you order, the better the price).<br \/>\n2 \u2013 The number of deliveries. It&#8217;s not the same to receive boxes as to receive pallets.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"k66e\"><button class=\"w-tabs-section-header\" aria-controls=\"content-k66e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How can I optimize the unit cost in my orders ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-k66e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The larger the quantity ordered, the lower the unit price.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u73e\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u73e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">When will I receive the invoice ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u73e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">If you place the order fully online, the invoice will be sent once the order is prepared and the delivery note has been issued. If we manage the order manually, we will issue a 25% invoice upon confirmation to start production. Once the order is ready for shipment, we will issue the remaining 75% invoice.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h3 class=\"w-text icon_atleft\" id=\"producto\"><span class=\"w-text-h\"><i class=\"fal fa-calendar-check\"><\/i><span class=\"w-text-value\">Production and Delivery Times<\/span><\/span><\/h3><div class=\"w-tabs style_default switch_click accordion\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_left\"><div class=\"w-tabs-section\" id=\"ucb4\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ucb4\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is the standard production time ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ucb4\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Most orders are ready and delivered within 2 to 3 weeks after artwork approval, although this may vary depending on the product. Tell us when you need it by, and we\u2019ll let you know if we can make it. We also offer express options. See additional information.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Ver informaci\u00f3n adicional<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"oe13\"><button class=\"w-tabs-section-header\" aria-controls=\"content-oe13\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do you offer urgent production services ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-oe13\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, for many products we can offer express service. We can do express label printing, express production, or express shipping. Check with us for availability and pricing.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"tf08\"><button class=\"w-tabs-section-header\" aria-controls=\"content-tf08\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What happens if I don\u2019t approve the design or artwork on time ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-tf08\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">The delivery time starts counting from the moment the final artwork is approved. Any delay in approval may affect the lead time or result in extra charges for production or delivery.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"vfdb\"><button class=\"w-tabs-section-header\" aria-controls=\"content-vfdb\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What happens if I want to add products to an order already in production ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-vfdb\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">It depends on how far along the production is. Tell us what you need and we\u2019ll try to make it happen.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"b0a6\"><button class=\"w-tabs-section-header\" aria-controls=\"content-b0a6\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What if my client urgently needs a change in the design ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-b0a6\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">If the order hasn\u2019t been produced yet, we\u2019ll try to make the urgent change. If it\u2019s already in production, extra charges may apply.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"z16c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-z16c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What happens if a product runs out of stock ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z16c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">We\u2019ll inform you immediately and offer a similar alternative or adjust the delivery time if you prefer to wait.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h3 class=\"w-text icon_atleft\" id=\"producto\"><span class=\"w-text-h\"><i class=\"fal fa-shipping-fast\"><\/i><span class=\"w-text-value\">Shipping and Logistics<\/span><\/span><\/h3><div class=\"w-tabs style_default switch_click accordion\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_left\"><div class=\"w-tabs-section\" id=\"b64d\"><button class=\"w-tabs-section-header\" aria-controls=\"content-b64d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How are the products packed ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-b64d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Depending on the product, they are packed in full boxes (to avoid damage) or in packs. If there are multiple boxes, the best way to ship them is on pallets to ensure they arrive in good condition \u2014 especially water, which is heavy. Pallets are not delivered upstairs; they are left at street level.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"s71e\"><button class=\"w-tabs-section-header\" aria-controls=\"content-s71e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do you deliver throughout Europe ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-s71e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, we deliver across all of Europe.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"z7e4\"><button class=\"w-tabs-section-header\" aria-controls=\"content-z7e4\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I use my own carriers ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z7e4\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, if you prefer to have your trusted carrier pick up the order, we can coordinate it without any problem.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t8a7\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t8a7\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What happens if the shipment is delayed ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t8a7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">We work with realistic deadlines, but if there are any logistics issues, we\u2019ll inform the client and find quick solutions.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"z966\"><button class=\"w-tabs-section-header\" aria-controls=\"content-z966\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What if the order arrives damaged ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z966\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">If you notice damage upon delivery, it\u2019s very important to report it on the carrier\u2019s delivery note so we can manage the issue in the best possible way.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ka27\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ka27\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What are the conditions for international orders outside the EU ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ka27\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">We handle shipments outside the EU, but duties and taxes may apply depending on the destination. There is a \u20ac90 fee for outbound customs clearance. Import customs are the client\u2019s responsibility.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"vaf3\"><button class=\"w-tabs-section-header\" aria-controls=\"content-vaf3\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How will I know when my order has shipped ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-vaf3\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Once your order is ready, we\u2019ll send you a notification. Pay attention to it \u2014 it includes the shipping address and estimated delivery date. It\u2019s important to check everything is correct.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"rbb4\"><button class=\"w-tabs-section-header\" aria-controls=\"content-rbb4\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I request special pricing for multiple deliveries or dropshipping ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-rbb4\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, of course. We can manage partial deliveries, scheduled deliveries, or deliveries to different locations. For example, you can place a yearly order with multiple deliveries.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"kc76\"><button class=\"w-tabs-section-header\" aria-controls=\"content-kc76\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can you deliver to a trade show ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-kc76\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, but depending on the trade show, extra charges may apply. For deliveries to Fira de Barcelona, there is a \u20ac15 extra charge. In Madrid, if you need a very strict day and time, there may be an additional charge. In France and Germany, the cost is set by the fair and is usually around \u20ac180 per delivery.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"jd33\"><button class=\"w-tabs-section-header\" aria-controls=\"content-jd33\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do you calculate shipping costs ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-jd33\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Shipping costs are included in the price we provide, but just so you know, they\u2019re calculated based on total weight, volume, and destination.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h3 class=\"w-text icon_atleft\" id=\"diseno\"><span class=\"w-text-h\"><i class=\"fal fa-credit-card\"><\/i><span class=\"w-text-value\">Payments and Website Security<\/span><\/span><\/h3><div class=\"w-tabs style_default switch_click accordion\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_left\"><div class=\"w-tabs-section\" id=\"r32a\"><button class=\"w-tabs-section-header\" aria-controls=\"content-r32a\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is it safe to buy from your website if I don&#039;t know you ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-r32a\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">We understand that trusting a new supplier is an important decision \u2014 even more so when you\u2019ve found us online.<br \/>\nWhat we can tell you is that we\u2019re a company with 22 years of experience (and we\u2019re definitely aiming to reach 25 \u2014 if only for the party!). While the start of the process may be automated, rest assured that Anna, Carla or Marusi are behind it all, and you\u2019ll definitely hear from one of them.<br \/>\nYou\u2019ll receive personalised support throughout the entire process (feel free to call us at +34 937 915 188), digital proofs before production, and all payments are protected through secure platforms.<br \/>\nIf you need, you can also ask us for references from past clients across Europe or request product samples.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"f406\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f406\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What payment methods do you accept ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f406\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">When placing an online order, you can confirm payment immediately via PayPal, credit card or bank transfer. You can also wait for us to validate the order and approve the design by selecting the Bank Transfer option at checkout. In that case, we\u2019ll send you a link to pay 25% upfront and the remaining amount once your order is ready to ship.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"k4d9\"><button class=\"w-tabs-section-header\" aria-controls=\"content-k4d9\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I know my payment details are secure ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-k4d9\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Our website is SSL encrypted and we work with certified secure payment platforms. And if not, you know where to find us (though luckily, no one has come for that reason): Can Diners, 2b in Argentona, Barcelona. Close to the beach \u2014 in case you want to make the most of the trip.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h3 class=\"w-text icon_atleft\" id=\"compras\"><span class=\"w-text-h\"><i class=\"fal fa-water\"><\/i><span class=\"w-text-value\">About the water<\/span><\/span><\/h3><div class=\"w-tabs style_default switch_click accordion\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_left\"><div class=\"w-tabs-section\" id=\"b8cb\"><button class=\"w-tabs-section-header\" aria-controls=\"content-b8cb\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Where does the water in your bottles come from ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-b8cb\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Each bottle or can comes from a different spring. We work with springs and factories across Europe, ensuring the quality and specific characteristics of the water depending on the packaging. We have waters from Spain (Andalusia, Catalonia and the Basque Country), from France, Portugal, Germany, England and Northern Europe. Each bottle corresponds to a spring and cannot be exchanged.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t9a6\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t9a6\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do the personalised bottles include the water ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t9a6\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, our personalised waters are delivered to you filled and ready to drink. All our products whose code starts with 1 or 2 (e.g. TBC160 or TBC220) come with the drink inside. If it starts with 8 (TBC820), it\u2019s a refillable glass bottle and in that case it doesn\u2019t include water.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"la81\"><button class=\"w-tabs-section-header\" aria-controls=\"content-la81\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I choose the type of water in the personalised product ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-la81\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">No, each type of bottle is filled at the spring assigned to its specific format. For quality, traceability and logistics reasons, it is not possible to choose the origin of the water individually for each order. We offer some formats with natural mineral water, others with osmotised or simply table water, but all of them are of good quality.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"hb54\"><button class=\"w-tabs-section-header\" aria-controls=\"content-hb54\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What\u2019s the difference between natural mineral water and other types ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-hb54\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Natural mineral water comes from underground springs and is bottled at source, preserving its natural mineral composition without chemical treatments. Other types of water, like filtered or purified water, undergo treatment processes to remove impurities. While they don\u2019t retain a natural mineral composition, they are equally safe and high-quality for consumption. This does not affect the taste. Other characteristics (such as mineral content, etc.) can affect water hardness and the taste if you\u2019re a water connoisseur. The origin information always appears on the label.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ec28\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ec28\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What does it mean that some cans have 2% gas and others 6% gas ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ec28\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Well, even if it doesn\u2019t seem like it, canning water is quite a challenge. In our case, to give a can of water a bit of body, a little gas is needed. We have 250 ml cans with 2% gas, others with 6% (which is considered normal carbonation), and also water with no gas at all, like the carton can. In 330 ml we have still water (but with a slight fruity taste due to the type of seal) and alkaline water, which has no flavour or gas and also provides a detox effect. There\u2019s something for everyone \u2014 or better said, for every taste. Don\u2019t hesitate to ask us for samples to try them.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"icd4\"><button class=\"w-tabs-section-header\" aria-controls=\"content-icd4\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How should water bottles be stored properly ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-icd4\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Water is a \u2018living\u2019 element, so it must be treated with care. That\u2019s why, if you store it next to bleach or other strong products, it can deteriorate. As the saying goes: &#8216;Bottles should be stored in a cool, dry place, protected from direct sunlight or sources of heat.&#8217; It is recommended to keep them at a temperature below 25\u00b0C to preserve the flavor and quality of the water until consumption.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ndae\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ndae\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What\u2019s the shelf life of the water ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ndae\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Well, that depends on the model, since it\u2019s the spring that sets it. We have waters with nearly 4 years of shelf life and others with 12 months from bottling. We keep products in stock to offer quick delivery, so the expiry date may be shorter. If you want to know the exact date, just ask us and we\u2019ll tell you the batch and best-before date of your order. Keep in mind that water technically doesn\u2019t expire if stored correctly, but a best-before date is required by regulation.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"de93\"><button class=\"w-tabs-section-header\" aria-controls=\"content-de93\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How many customised water models are available ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-de93\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Well, we don\u2019t mean to brag (or maybe we do), but we offer the widest range of personalised water packaging you can find in Europe (and that\u2019s only because we haven\u2019t searched further). We have water in PET (the classic plastic bottles), in rPET (same, but recycled), in brick (like milk cartons but smaller), in both Prysma and Tetra Top formats (like the one Will Smith\u2019s son sells in the US, but here in Europe). We have reusable bottles with water (made of sugarcane or metal). We\u2019ve got coloured bottles, round bottles, and glass bottles. And of course, cans \u2014 both metal and carton. In total, more than 30 customisable water bottle models for you to choose from.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"vf5c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-vf5c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is recycled plastic the same colour as regular plastic ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-vf5c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">It can be. When plastic is recycled, it tends to be darker, but a clarifying component is added. In our case, the TBC100 model or \u201cBarcelona Bottle\u201d is not perfectly clear but has a slight greyish tone. But that\u2019s the charm, right? That you can see it\u2019s recycled.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"i024\"><button class=\"w-tabs-section-header\" aria-controls=\"content-i024\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Why do some bottle caps stay attached and others don\u2019t ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i024\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">A new law was recently passed that requires caps to remain attached to the bottle. However, it doesn\u2019t prohibit selling stock that was already produced. Since we keep inventory to ensure availability, some batches still have detachable caps \u2014 lucky for those using them, as the new caps are mandatory but also a bit uncomfortable.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"b0f6\"><button class=\"w-tabs-section-header\" aria-controls=\"content-b0f6\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Which is the most sustainable water bottle ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-b0f6\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">This is a very controversial topic, and everyone has their own opinion. The brick is a favourite for many because it contains over 80% plant-based materials (though critics say it\u2019s hard to recycle). Others prefer rPET because it\u2019s made from existing materials (although some argue it still requires significant resources to produce). Some think PET or cans are better because they\u2019re easy to recycle. Others believe glass is best \u2014 despite its low recycling rate. You can choose reusable packaging if it suits your event (TBC120\u2013TBC250), or single-use formats that promote recycling.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"a1bf\"><button class=\"w-tabs-section-header\" aria-controls=\"content-a1bf\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do your products comply with European food contact regulations ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-a1bf\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, all our beverage and food products are certified for food contact under European regulations. Each spring has its own certificates, and we hold a Sanitary Registration.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h3 class=\"w-text icon_atleft\" id=\"producto\"><span class=\"w-text-h\"><i class=\"fal fa-square\"><\/i><span class=\"w-text-value\">About napkins<\/span><\/span><\/h3><div class=\"w-tabs style_default switch_click accordion\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_left\"><div class=\"w-tabs-section\" id=\"j95d\"><button class=\"w-tabs-section-header\" aria-controls=\"content-j95d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What types of paper napkins do you offer ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j95d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">In our catalogue, we offer various types of customized paper napkins suitable for every occasion \u2014 from casual events to premium celebrations. The difference lies not only in design or size but also in paper quality, number of layers, and available printing techniques. These are our main options:<br \/>\nDouble Point Paper<br \/>\nA soft and economical napkin with a double embossing texture that improves absorption and provides a thicker feel. Perfect for catering, casual dining, or high-volume events. Available with 1- or 2-color printing, CMYK, and single-color foil stamping.<br \/>\nTwo-Ply Paper<br \/>\nThicker and more elegant, this napkin has two smooth layers joined by a decorative border. It adds a more formal touch and greater absorbency. Ideal for restaurants, caf\u00e9s, corporate events, and weddings. Printable in 1 or 2 colors or CMYK (limited area due to the border). Also available with single-color stamping.<br \/>\nThree-Ply Paper<br \/>\nOur most premium paper option, with three layers offering a firmer feel, high absorption, and an elegant presence. Only available in 33&#215;33 cm format. Allows full-area CMYK customization for a bold design. Highly recommended for events where visual detail and presentation are key.<br \/>\nAirlaid<br \/>\nMade from dry cellulose (no water), it mimics the look and feel of fabric napkins. Extremely soft, absorbent, and resistant. Allows 1- or 2-color printing, CMYK, and single-color stamping. Ideal for exclusive events, gourmet restaurants, weddings, or high-end catering.<br \/>\nEach napkin type can be customized to match your brand or event style. We\u2019ll help you choose the best option based on your client, desired ambiance, and budget.&#8221;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"cabf\"><button class=\"w-tabs-section-header\" aria-controls=\"content-cabf\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What sizes of napkins do you offer ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-cabf\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">We offer a wide variety of customized paper napkins in different unfolded and folded sizes. All napkins are delivered pre-folded for easy use, but it&#8217;s important to know the full size for evaluating design visibility and coverage.<br \/>\nHere are our main options:<br \/>\n\ud83d\udfe6 Standard napkins<br \/>\nTBC610 \u2013 Cocktail napkin 20 x 20 cm (folded 10 x 10 cm):<br \/>\nIdeal for snacks, appetizers, and informal events with drinks or trays.<br \/>\nTBC624 \u2013 Cocktail napkin 24 x 24 cm (folded 12 x 12 cm):<br \/>\nSlightly larger than the above, also great for cocktails or tastings.<br \/>\nTBC630 \u2013 Table napkin 33 x 33 cm (folded 16.5 x 16.5 cm):<br \/>\nMost common size for informal meals, catering, and corporate events. Available in double point, two-ply, three-ply, or airlaid.<br \/>\nTBC670 \u2013 Large napkin 40 x 40 cm (folded 20 x 20 cm):<br \/>\nIdeal for formal dining, celebrations, or elegant presentations. Widely used in full-service restaurants and events.<br \/>\n\ud83d\udfeb Cutlery pocket napkins (kangaroo style)<br \/>\nTBC680 \u2013 Standard kangaroo 40 x 40 cm (folded 10 x 20 cm):<br \/>\nIncludes a fold to place cutlery. Perfect for organized catering, weddings, or formal table service.<br \/>\nTBC685 \u2013 Mini kangaroo 33 x 40 cm (folded 8 x 20 cm):<br \/>\nA narrower, more stylish version, still offering cutlery pocket functionality.<br \/>\n\ud83d\udccc Tip:<br \/>\nChoose the napkin size based on the service type (cocktail, lunch, formal dinner, etc.), presentation style, and whether it will be used with cutlery. Also consider the paper type and printing options for each size.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"xb9c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-xb9c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is a two-ply napkin ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-xb9c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">A two-ply napkin consists of two smooth layers of paper joined by a decorative edge, providing extra thickness, strength, and absorbency compared to a standard napkin. The border not only reinforces the structure but also adds a more elegant finish<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"yc7e\"><button class=\"w-tabs-section-header\" aria-controls=\"content-yc7e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is a three-ply napkin ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-yc7e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">A three-ply napkin is made of three joined paper layers, offering superior thickness, excellent strength, and high absorbency.<br \/>\nThis is a premium napkin, ideal for events where presentation and quality make a difference.<br \/>\nOur three-ply napkins are available in 33 x 33 cm and are perfect for full-area customization, allowing impactful visual designs.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"pd51\"><button class=\"w-tabs-section-header\" aria-controls=\"content-pd51\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is an airlaid napkin ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-pd51\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Airlaid napkins are made from dry-formed cellulose (no water in the process), giving them the look and feel of fabric napkins.<br \/>\nThey are extremely soft, strong, and highly absorbent, making them the premium alternative to traditional cloth napkins for elegant presentations.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"pe26\"><button class=\"w-tabs-section-header\" aria-controls=\"content-pe26\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is a double point napkin ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-pe26\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Double point napkins feature a special double embossing texture that significantly improves absorbency and gives a thicker, more premium feel than a regular single-ply napkin.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"lecc\"><button class=\"w-tabs-section-header\" aria-controls=\"content-lecc\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How many layers do the napkins have ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-lecc\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"fff6\"><button class=\"w-tabs-section-header\" aria-controls=\"content-fff6\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What napkin models do you offer ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-fff6\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">At The Brand Company, we offer a full range of customized paper napkins for different uses, events, and presentation styles. Our main models include:<br \/>\nCocktail napkins:<br \/>\nSmall napkins, perfect for appetizers, cocktails, and informal events. Common sizes:<br \/>\nTBC610 \u2013 20 x 20 cm unfolded (folded 10 x 10 cm)<br \/>\nTBC624 \u2013 24 x 24 cm (folded 12 x 12 cm)<br \/>\nStandard table napkins \u2013 TBC630:<br \/>\nFor meals and all kinds of events. Size: 33 x 33 cm unfolded (folded 16.5 x 16.5 cm)<br \/>\nLarge napkins \u2013 TBC670:<br \/>\nFor more formal or elegant settings. Size: 40 x 40 cm unfolded (folded 20 x 20 cm)<br \/>\nKangaroo napkins (cutlery pocket):<br \/>\nInclude a special fold to insert cutlery. Available in two versions:<br \/>\nTBC680 \u2013 Standard kangaroo 40 x 40 cm (folded 10 x 20 cm)<br \/>\nTBC685 \u2013 Mini kangaroo 33 x 40 cm (folded 8 x 20 cm)<br \/>\nAll these models are available in various paper qualities (double point, two-ply, three-ply, or airlaid) and can be customized with 1- or 2-color direct printing, CMYK, or single-color foil stamping.<br \/>\nThis allows us to offer solutions for everything from casual events to high-end occasions.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"o104\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o104\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How can I customize the napkins ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o104\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">We offer various customization options tailored to your branding, event type, and desired finish:<br \/>\n1- or 2-color direct printing:<br \/>\nLogos, text, or simple solid-color designs. Clean, elegant, and cost-effective.<br \/>\nFull-area CMYK printing:<br \/>\nFor greater visual impact, we offer full-color printing on one side of the napkin. Perfect for backgrounds, photos, or detailed graphics.<br \/>\nSingle-color foil stamping:<br \/>\nA metallic or glossy finish in one color (gold, silver, copper). Ideal for exclusive events or premium branding.<br \/>\nSpecial full-color customization for 33&#215;33 cm three-ply napkins (TBC630):<br \/>\nThis model allows full-side CMYK printing thanks to its high-quality triple layer, ensuring impressive results.<br \/>\n\ud83d\udccc Important:<br \/>\nPrinting techniques may vary slightly depending on napkin material. We always advise you on the best method for your design and finish.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"a20f\"><button class=\"w-tabs-section-header\" aria-controls=\"content-a20f\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is the printable area ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-a20f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Design templates can be downloaded from each product page on our website. These clearly show recommended print areas based on napkin type and chosen customization technique.<br \/>\nPrintable area depends on two main factors:<br \/>\nNapkin type:<br \/>\nTwo-ply napkins have limited print areas due to the decorative border. Only the central area is printable.<br \/>\nThree-ply and airlaid napkins have no such border limitation, allowing wider and more impactful designs.<br \/>\nPrinting technique:<br \/>\n1- or 2-color direct printing usually places logos or designs in the center or visible corner of the folded napkin.<br \/>\nCMYK full-area printing covers the entire visible side of the folded napkin (not the reverse or interior).<br \/>\nFor the TBC630 33&#215;33 cm three-ply model, full-face CMYK printing is possible, achieving high-impact visual results.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"n2ec\"><button class=\"w-tabs-section-header\" aria-controls=\"content-n2ec\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is direct printing ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-n2ec\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Direct printing involves applying ink directly onto the napkin using traditional printing methods.<br \/>\nIt allows crisp and clear reproduction of logos, text, or simple designs in 1 or 2 solid colors.<br \/>\nTypically, the printed area covers a limited section of the napkin \u2014 usually the center or a visible corner.<br \/>\nIt&#8217;s ideal for simple, elegant customizations and keeps costs competitive.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"h3cb\"><button class=\"w-tabs-section-header\" aria-controls=\"content-h3cb\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is full-area printing ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-h3cb\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Full-area refers to printing that covers the entire visible side of the folded napkin.<br \/>\nUsing CMYK (full-color) printing, we can apply full backgrounds, images, gradients, or complex designs with high visual impact.<br \/>\nPlease note: \u201cfull-area\u201d applies only to the visible front when the napkin is folded \u2014 not the reverse or inner unfolded area.<br \/>\nThis option is available on napkins that support CMYK printing, such as two-ply (limited by border), three-ply, or airlaid models.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"d4ab\"><button class=\"w-tabs-section-header\" aria-controls=\"content-d4ab\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is stamping ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-d4ab\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Stamping is a special printing technique that applies a metallic or glossy finish onto the napkin surface.<br \/>\nIt\u2019s done with heat and pressure, using a foil sheet (gold, silver, copper, or special colors) transferred to the paper.<br \/>\nOnly one color is possible per design, but it creates a luxurious, elegant, and eye-catching effect.<br \/>\nPerfect for weddings, galas, exclusive events, or luxury branding.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"w621\"><button class=\"w-tabs-section-header\" aria-controls=\"content-w621\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can you print logos in full color ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-w621\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, we can print full-color logos and designs on our napkins using CMYK printing.<br \/>\nThis technique allows gradients, photos, backgrounds, and detailed artwork.<br \/>\nCMYK printing is available on two-ply, three-ply, and airlaid napkins.<br \/>\nIn models like the TBC630 33&#215;33 cm three-ply napkin, we can print full-color designs covering the entire visible surface for maximum impact.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"l76a\"><button class=\"w-tabs-section-header\" aria-controls=\"content-l76a\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What colors are available for the napkins ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-l76a\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Most of our customized napkins are available in three base colors: white, black, and kraft.<br \/>\nThese are versatile and suit any event, brand style, or customization.<br \/>\nHowever, for the TBC610 cocktail napkin (double point), we offer a wider range of colors:<br \/>\nIn addition to white, black, and kraft, we also offer red, green, blue, and grey.<br \/>\nThis broader palette allows for more creativity and color-matching in themed events, corporate parties, or standout campaigns.<br \/>\n\ud83d\udccc Note:<br \/>\nNapkin background color can affect print results \u2014 especially with light ink on dark paper. Our team can advise you on the best napkin and ink color combinations for your design.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"n872\"><button class=\"w-tabs-section-header\" aria-controls=\"content-n872\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How many layers do the napkins have ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-n872\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">We offer napkins with different qualities and thicknesses, so the number of layers varies by model:<br \/>\nDouble Point: Not made of two separate layers, but the special embossing creates a thicker feel. It&#8217;s a reinforced single layer.<br \/>\nTwo-Ply: Two smooth paper layers joined by a decorative border. Offers more resistance and a more elegant look.<br \/>\nThree-Ply: Three joined layers \u2014 our thickest and most resistant option in traditional paper, perfect for bold customizations.<br \/>\nAirlaid: Not layered traditionally. Made from a single sheet of dry-formed cellulose, but its thickness and durability are equal to or greater than three-ply napkins.<br \/>\nDepending on the event type and desired quality, you can choose the option that best fits your needs.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h3 class=\"w-text icon_atleft\" id=\"producto\"><span class=\"w-text-h\"><i class=\"fal fa-glass\"><\/i><span class=\"w-text-value\">About paper cups<\/span><\/span><\/h3><div class=\"w-tabs style_default switch_click accordion\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_left\"><div class=\"w-tabs-section\" id=\"l2b8\"><button class=\"w-tabs-section-header\" aria-controls=\"content-l2b8\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What size of paper cup do I need ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-l2b8\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Depending on the type of event you&#8217;re organizing or what you need the cups for, some sizes are more suitable than others. Here are the available sizes and their recommended uses:<br \/>\n4 oz cup (\u2248 120 ml)<br \/>\nSmall size, ideal for espresso or tastings. Commonly used in coffee shops, catering services, or events serving black coffee.<br \/>\n6 oz (\u2248 180 ml) and 7 oz (\u2248 200 ml) cups<br \/>\nPerfect for machine coffee, cortado, small latte, or tea. Also widely used in offices or fairs with automatic dispensers.<br \/>\n8 oz cup (\u2248 240 ml)<br \/>\nThe most versatile size. Ideal for caf\u00e9 latte, cappuccino, or standard hot drinks. Often chosen for take-away in caf\u00e9s and caterings.<br \/>\n12 oz cup (\u2248 360 ml)<br \/>\nRecommended for larger drinks like latte macchiato, large infusions, hot chocolate, or events with iced drinks.<br \/>\n16 oz cup (\u2248 480 ml)<br \/>\nThe largest size. Ideal for smoothies, frapp\u00e9s, soft drinks with ice, or milkshakes. Also used at refill events or for cold drinks in summer.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"b41b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-b41b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What capacities and measurements do the paper cups have ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-b41b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">100ml \/ 4oz (\u00d86.2 x 6 cm)<br \/>\n150ml \/ 6oz (\u00d87.3 x 8 cm)<br \/>\n180ml \/ 7oz (\u00d87 x 9.2 cm)<br \/>\n220ml \/ 8oz (\u00d88 x 9.2 cm)<br \/>\n300ml \/ 12oz (\u00d89 x 11 cm)<br \/>\n400ml (\u00d89 x 13.7 cm).<br \/>\nThese dimensions may vary slightly depending on the customization.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"j518\"><button class=\"w-tabs-section-header\" aria-controls=\"content-j518\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What material are our paper cups made of ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j518\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">We offer two types of cups based on the inner coating that prevents the cardboard from absorbing liquids:<br \/>\nPaper cups with PE (polyethylene) coating and paper cups with water-based coating.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"s60c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-s60c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What are PE-coated paper cups ? TBC601<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-s60c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Paper cups with a PE (polyethylene) coating. These cups have a thin inner layer of PE plastic that acts as a waterproof barrier.<br \/>\n\u2022 Strong and widely used in caf\u00e9s, caterings, offices, and events.<br \/>\n\u2022 Suitable for both cold and very hot drinks.<br \/>\n\u2022 Recyclable, but must be placed in the appropriate recycling container, as they contain plastic.<br \/>\n\u2022 Carry the SUP logo, mandatory for single-use products containing plastic.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"s755\"><button class=\"w-tabs-section-header\" aria-controls=\"content-s755\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What are eco-friendly paper cups ? TBC600<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-s755\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">These are paper cups with a water-based coating. They use a special water-dispersion treatment instead of conventional plastic layers.<br \/>\n\u2022 Recyclable as paper and compostable under suitable conditions.<br \/>\n\u2022 More sustainable and with lower environmental impact.<br \/>\n\u2022 Not suitable for high-alcohol drinks or extremely hot liquids.<br \/>\n\u2022 Also carry the SUP logo, as EU regulations require it if the cup contains even a minimal amount of plastic, such as the adhesive used for sealing.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"i838\"><button class=\"w-tabs-section-header\" aria-controls=\"content-i838\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How can paper cups be customized ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i838\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Paper cups can be customized with direct printing in 1 color or full-area CMYK printing. They are also available unprinted.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t919\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t919\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is the delivery time for paper cups ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t919\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">We offer two delivery time options for paper cups:<br \/>\nExpress delivery (around 10 business days) or standard delivery (around 4 weeks). These timelines start once the order is confirmed.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t9f1\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t9f1\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What are double-wall paper cups ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t9f1\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Double-wall paper cups are specially designed for hot beverages like coffee, tea, or hot chocolate. They\u2019re made with two layers of cardboard instead of just one, providing several advantages:<br \/>\nThe double wall creates an air pocket between the layers, serving as natural insulation. Thanks to this design, the heat doesn\u2019t transfer immediately to your hand, making it more comfortable to hold.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"sacb\"><button class=\"w-tabs-section-header\" aria-controls=\"content-sacb\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Are there colored paper cups ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-sacb\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Paper cups come in two base colors: white and natural kraft. However, we offer full-surface customization, meaning we can print the entire cup with any color or design the client wants. Thanks to this type of printing, we can simulate solid colors, gradients, patterns, or graphics, creating a fully custom result.<br \/>\nEven if the cups start from a white base, full CMYK printing allows us to adapt them to your brand, campaign, or event, giving the impression that they were manufactured in the color you chose.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"wb95\"><button class=\"w-tabs-section-header\" aria-controls=\"content-wb95\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I fully customize the design of the cup ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-wb95\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, we offer full-area customization for paper cups. This means we can print any design, logo, color, or graphic the client wants over the entire surface of the cup. Thanks to our CMYK printing, we ensure a faithful reproduction of corporate colors and the most demanding designs.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"yc9d\"><button class=\"w-tabs-section-header\" aria-controls=\"content-yc9d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Are paper cups suitable for both hot and cold drinks ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-yc9d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, our paper cups are suitable for both hot and cold drinks. However, for very hot drinks we recommend double-wall cups, as they provide better thermal insulation and prevent heat from transferring to the hands.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"zdda\"><button class=\"w-tabs-section-header\" aria-controls=\"content-zdda\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is the minimum order quantity for customized paper cups ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-zdda\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">The minimum order quantity for customized paper cups is 100 units. However, this may vary depending on the cup size, customization, and delivery time. You can check the minimum quantity directly on our website when selecting product options.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"rf32\"><button class=\"w-tabs-section-header\" aria-controls=\"content-rf32\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is the inside of the cup treated or coated ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-rf32\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, the inside of our paper cups is coated to ensure resistance and food safety, preventing liquids from seeping through the cardboard.<br \/>\nWe currently offer two coating types:<br \/>\nPE coating \u2013 TBC601: A thin food-grade PE layer that seals the cup interior, making it resistant to both hot and cold drinks. Safe, durable, and ideal for everyday use.<br \/>\nWater-based coating \u2013 TBC600: For a more sustainable option, we also offer cups with a water-based coating. This technology eliminates traditional plastics but still contains a small amount of polymer (plastic) necessary for proper sealing<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"w062\"><button class=\"w-tabs-section-header\" aria-controls=\"content-w062\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What\u2019s the difference between a single-wall and a double-wall cup ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-w062\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">The main difference lies in the structure. A single-wall cup has only one layer of cardboard, while a double-wall cup has two, creating an insulating air gap between them. This provides better thermal insulation, keeping hot drinks from burning your hands and giving the cup greater structural strength.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"e1b2\"><button class=\"w-tabs-section-header\" aria-controls=\"content-e1b2\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can customized paper cups be recycled ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-e1b2\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, our customized paper cups can be recycled. We currently offer two types:<br \/>\nCups with PE coating: Although they contain a thin plastic layer, the main component is still cardboard. They should be disposed of in the blue paper\/cardboard recycling bin.<br \/>\nCups with water-based coating (eco-friendly option): This more sustainable choice makes recycling even easier, as it uses a technology that minimizes the use of polymers (though a small amount is still needed for sealing). These should also be placed in the blue cardboard bin.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"o2d7\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o2d7\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can the cups handle very hot drinks, like freshly brewed coffee or tea ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o2d7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, the cups are designed to withstand hot beverages. For coffee, tea, or hot chocolate served very hot, we especially recommend using double-wall cups for better insulation and comfort when holding.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"x3c8\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x3c8\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I request a sample of the cup before placing my order ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x3c8\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>S\u00ed, ofrecemos la posibilidad de enviar muestras de nuestros vasos de cart\u00f3n persoanlizados para otros clientes. Si deseas ver el material, el tipo de impresi\u00f3n o el acabado antes de confirmar tu pedido, puedes solicitarnos una muestra para asegurarte de que el producto cumple con tus expectativas.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"y4f6\"><button class=\"w-tabs-section-header\" aria-controls=\"content-y4f6\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What\u2019s the most common size for regular coffee ? And for espresso ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-y4f6\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">The most common size for long coffee or caf\u00e9 latte is the 8 oz cup (around 240 ml). For espresso, the most suitable size is the 4 oz cup (about 120 ml), which matches the smaller quantity of the drink.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t624\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t624\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What happens if my design has very light or very dark colors ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t624\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">When the design uses very light colors, especially on kraft backgrounds, it may lose some intensity due to cardboard absorption. With darker colors, the result is usually excellent. Our team reviews all designs before printing and will advise if any adjustments are needed to achieve the best result.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"n74d\"><button class=\"w-tabs-section-header\" aria-controls=\"content-n74d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do the cups have The Brand Company logo or are they neutral ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-n74d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">All customized cups are completely neutral, with no logos from The Brand Company or any manufacturer. Your brand or design is the sole focus. Our goal is for the cup to reflect only the image you want to project.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h3 class=\"w-text icon_atleft\" id=\"producto\"><span class=\"w-text-h\"><i class=\"fal fa-coffee-togo\"><\/i><span class=\"w-text-value\">About paper cup lids<\/span><\/span><\/h3><div class=\"w-tabs style_default switch_click accordion\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_left\"><div class=\"w-tabs-section\" id=\"f4fd\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f4fd\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do you have lids for paper cups ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f4fd\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, our catalogue includes lids compatible with several of our paper cup models. We offer lids for cups with diameters of 6 cm, 8 cm, and 9 cm, covering the most common cup sizes used for hot drinks and take-away.<br \/>\nSpecifically, lids are available for:<br \/>\nSmall cups of 100 ml \/ 4 oz (6.2 cm diameter)<br \/>\nMedium cups of 220 ml \/ 8 oz (8 cm diameter)<br \/>\nLarge cups of 300 ml \/ 12 oz and 400 ml \/ 16 oz (both with 9 cm diameter)<br \/>\nThe lids are designed to fit securely, preventing spills and helping retain the beverage&#8217;s temperature for longer. We also offer different types of lids based on customer needs.<br \/>\nIt is important to check cup and lid compatibility with each order to ensure a perfect fit.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q67b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q67b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do you have lids for all cup sizes ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q67b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">We offer lids for most of our paper cup sizes, although not for all.<br \/>\nCurrently, we have lids compatible with cups that have diameters of 6 cm, 8 cm, and 9 cm \u2014 the most common for take-away beverages:<br \/>\nFor small 100 ml \/ 4 oz cups (6.2 cm diameter), we have specific lids.<br \/>\nFor medium 220 ml \/ 8 oz cups (8 cm diameter), suitable lids are also available.<br \/>\nFor large 300 ml \/ 12 oz and 400 ml \/ 16 oz cups (both 9 cm diameter), we use the same 9 cm lid.<br \/>\nWe recommend checking with our team to confirm which lid fits each model before placing your order.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t7f9\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t7f9\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What materials are available for lids ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t7f9\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">We offer lids in a variety of materials to meet all kinds of functional and environmental needs:<br \/>\nBagasse: A natural material derived from sugarcane fiber. It is compostable and biodegradable \u2014 ideal for eco-conscious clients.<br \/>\nPLA (polylactic acid): A bioplastic made from corn starch or other plant-based materials. Compostable in industrial conditions and environmentally friendly.<br \/>\nPS (polystyrene): Traditional plastic lids \u2014 lightweight and durable, ideal for events where functionality and lower cost are priorities.<br \/>\nSupereco cardboard: An innovative option made from specially treated cardboard resistant to liquids. These lids are recyclable in paper bins and represent an even more sustainable alternative to plastic lids.<br \/>\nEach material offers unique features \u2014 our team can advise you on the best lid type depending on your event or business needs.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"y967\"><button class=\"w-tabs-section-header\" aria-controls=\"content-y967\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Are the lids recyclable or biodegradable ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-y967\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">It depends on the material, as we offer several options to suit different needs:<br \/>\nBagasse lids (TBC760): Biodegradable and compostable. Made from sugarcane fiber, they naturally break down under industrial composting conditions.<br \/>\nPLA lids (TBC759): Also compostable, but require industrial composting (not suitable for home composting or landfills).<br \/>\nPS lids (TBC758): Not biodegradable, but recyclable when placed in the appropriate plastics container. A practical but less sustainable option.<br \/>\nSupereco cardboard lids (TBC761): Recyclable in the paper\/cardboard bin. Made from specially treated cardboard, they combine functionality with sustainability.<br \/>\nDepending on your priority \u2014 biodegradability, compostability, or recyclability \u2014 we can offer the most suitable lid for your project.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"baab\"><button class=\"w-tabs-section-header\" aria-controls=\"content-baab\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can the lids be customized as well ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-baab\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Currently, we only offer customization for Supereco cardboard lids (TBC761). These lids are recyclable and can be printed with logos, colours, or messages to match the client\u2019s corporate image or event branding.<br \/>\nLids made of bagasse, PLA, or PS cannot be customized due to material and manufacturing limitations.<br \/>\nIf you\u2019re looking for a custom lid to reinforce your brand or event, we recommend choosing our Supereco cardboard lids, available for selected cup sizes.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"bbe9\"><button class=\"w-tabs-section-header\" aria-controls=\"content-bbe9\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What types of lids do you offer: flat, dome, with spout&#8230; ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-bbe9\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">All our lids, regardless of the material, come with a small spout for drinking \u2014 designed for convenient consumption without removing the lid.<br \/>\nCurrently, most of our lids are flat with an integrated spout, making them ideal for hot and take-away drinks as they ensure ease of use and help prevent accidental spills.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"xd34\"><button class=\"w-tabs-section-header\" aria-controls=\"content-xd34\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do the lids fit securely or can they come off ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-xd34\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Our lids are designed to fit securely on our paper cups, matching their specific diameters.<br \/>\nEach lid corresponds to a specific cup size (6 cm, 8 cm, or 9 cm) to ensure a firm and stable fit. When placed correctly, the lids stay in place, preventing spills and allowing for comfortable and confident transport of drinks. As with any product of this type, apply slight pressure when placing the lid to ensure a perfect seal.<br \/>\nIf used with cups from other brands or with slightly different dimensions, we cannot guarantee the same secure fit.&#8221;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"le92\"><button class=\"w-tabs-section-header\" aria-controls=\"content-le92\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do the lids withstand very hot drinks ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-le92\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, all our lids are designed to handle hot beverages without deforming or losing functionality.<br \/>\nEach material reacts differently:<br \/>\nBagasse and Supereco cardboard lids handle heat well and are more sustainable options.<br \/>\nPLA lids also resist heat but are especially suitable for moderately hot drinks.<br \/>\nPS (polystyrene) lids are particularly resistant to high temperatures, maintaining their shape and fit.<br \/>\nIn all cases, our lids help preserve the drink\u2019s temperature and ensure safe, comfortable consumption.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"lfcb\"><button class=\"w-tabs-section-header\" aria-controls=\"content-lfcb\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I order lids without a minimum order or is there a minimum quantity ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-lfcb\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Yes, we work with a minimum order quantity of 500 units for paper cup lids.<br \/>\nThis minimum is set to ensure efficient stock and production management, while allowing us to offer competitive pricing to our clients.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"m112\"><button class=\"w-tabs-section-header\" aria-controls=\"content-m112\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Are the lids only compatible with your cups, or also with others ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-m112\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">Our lids are specifically designed to be fully compatible with our paper cups, as they match their exact diameters (6 cm, 8 cm, and 9 cm).<br \/>\nIn some cases, they might also fit cups from other brands with the same exact measurements, but we cannot guarantee a perfect fit when used with third-party products.<br \/>\nTo ensure the best result, we always recommend using our lids together with our cups.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"x248\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x248\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Are special lids needed for double-wall cups ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x248\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table width=\"1011\">\n<tbody>\n<tr>\n<td width=\"1011\">No, special lids are not required for double-wall cups. Our double-wall cups have the same mouth diameter as standard paper cups, so the same lids (6 cm, 8 cm, or 9 cm) fit perfectly.<br \/>\nThis makes event planning, catering, and point-of-sale logistics easier, as you don\u2019t need to manage different types of lids for different cup models.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"FAQWebsite Distributors and Agencies Customization Design Samples Pricing and Orders Production and Delivery Times Shipping and Logistics Payments and Website Security About the Water About the Napkins About the Paper Cups About the Lids for Paper Cups Oh what a mess, I have more questions!You can reach us by phone at\u00a0\u00a093 791 51 88,\u00a0 we...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-23803","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - The Brand Company<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - The Brand Company\" \/>\n<meta property=\"og:url\" content=\"https:\/\/shop.thebrandcompany.net\/en\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"The Brand Company\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-16T09:51:22+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"60 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/shop.thebrandcompany.net\\\/en\\\/faqs\\\/\",\"url\":\"https:\\\/\\\/shop.thebrandcompany.net\\\/en\\\/faqs\\\/\",\"name\":\"FAQs - The Brand Company\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/shop.thebrandcompany.net\\\/en\\\/#website\"},\"datePublished\":\"2024-11-14T11:05:15+00:00\",\"dateModified\":\"2025-07-16T09:51:22+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/shop.thebrandcompany.net\\\/en\\\/faqs\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/shop.thebrandcompany.net\\\/en\\\/faqs\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/shop.thebrandcompany.net\\\/en\\\/faqs\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/shop.thebrandcompany.net\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/shop.thebrandcompany.net\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/shop.thebrandcompany.net\\\/en\\\/\",\"name\":\"The Brand Company\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/shop.thebrandcompany.net\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/shop.thebrandcompany.net\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/shop.thebrandcompany.net\\\/en\\\/#organization\",\"name\":\"The Brand Company\",\"url\":\"https:\\\/\\\/shop.thebrandcompany.net\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/shop.thebrandcompany.net\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/shop.thebrandcompany.net\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/The-Brand-Company.png\",\"contentUrl\":\"https:\\\/\\\/shop.thebrandcompany.net\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/The-Brand-Company.png\",\"width\":514,\"height\":363,\"caption\":\"The Brand Company\"},\"image\":{\"@id\":\"https:\\\/\\\/shop.thebrandcompany.net\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQs - The Brand Company","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_GB","og_type":"article","og_title":"FAQs - The Brand Company","og_url":"https:\/\/shop.thebrandcompany.net\/en\/faqs\/","og_site_name":"The Brand Company","article_modified_time":"2025-07-16T09:51:22+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"60 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/shop.thebrandcompany.net\/en\/faqs\/","url":"https:\/\/shop.thebrandcompany.net\/en\/faqs\/","name":"FAQs - The Brand Company","isPartOf":{"@id":"https:\/\/shop.thebrandcompany.net\/en\/#website"},"datePublished":"2024-11-14T11:05:15+00:00","dateModified":"2025-07-16T09:51:22+00:00","breadcrumb":{"@id":"https:\/\/shop.thebrandcompany.net\/en\/faqs\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/shop.thebrandcompany.net\/en\/faqs\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/shop.thebrandcompany.net\/en\/faqs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/shop.thebrandcompany.net\/en\/"},{"@type":"ListItem","position":2,"name":"FAQs"}]},{"@type":"WebSite","@id":"https:\/\/shop.thebrandcompany.net\/en\/#website","url":"https:\/\/shop.thebrandcompany.net\/en\/","name":"The Brand Company","description":"","publisher":{"@id":"https:\/\/shop.thebrandcompany.net\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/shop.thebrandcompany.net\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/shop.thebrandcompany.net\/en\/#organization","name":"The Brand Company","url":"https:\/\/shop.thebrandcompany.net\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/shop.thebrandcompany.net\/en\/#\/schema\/logo\/image\/","url":"https:\/\/shop.thebrandcompany.net\/wp-content\/uploads\/2025\/10\/The-Brand-Company.png","contentUrl":"https:\/\/shop.thebrandcompany.net\/wp-content\/uploads\/2025\/10\/The-Brand-Company.png","width":514,"height":363,"caption":"The Brand Company"},"image":{"@id":"https:\/\/shop.thebrandcompany.net\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/shop.thebrandcompany.net\/en\/wp-json\/wp\/v2\/pages\/23803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.thebrandcompany.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.thebrandcompany.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.thebrandcompany.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.thebrandcompany.net\/en\/wp-json\/wp\/v2\/comments?post=23803"}],"version-history":[{"count":3,"href":"https:\/\/shop.thebrandcompany.net\/en\/wp-json\/wp\/v2\/pages\/23803\/revisions"}],"predecessor-version":[{"id":86911,"href":"https:\/\/shop.thebrandcompany.net\/en\/wp-json\/wp\/v2\/pages\/23803\/revisions\/86911"}],"wp:attachment":[{"href":"https:\/\/shop.thebrandcompany.net\/en\/wp-json\/wp\/v2\/media?parent=23803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}