{"id":87038,"date":"2025-05-09T17:51:49","date_gmt":"2025-05-09T15:51:49","guid":{"rendered":"https:\/\/shop.thebrandcompany.net\/aide\/"},"modified":"2025-07-17T16:08:31","modified_gmt":"2025-07-17T14:08:31","slug":"aide","status":"publish","type":"page","link":"https:\/\/shop.thebrandcompany.net\/fr\/aide\/","title":{"rendered":"Aide"},"content":{"rendered":"

[vc_row columns=\u00a0\u00bb1″][vc_column width=\u00a0\u00bb1\/1″][us_text text=\u00a0\u00bbService Client\u00e8le\u00a0\u00bb link=\u00a0\u00bb%7B%22url%22%3A%22%22%7D\u00a0\u00bb tag=\u00a0\u00bbh1″][\/vc_column][\/vc_row][vc_row columns=\u00a0\u00bb2-1″][vc_column sticky=\u00a0\u00bb1″ link=\u00a0\u00bb%7B%22url%22%3A%22%22%7D\u00a0\u00bb width=\u00a0\u00bb2\/3″][vc_tta_tabs][vc_tta_section title=\u00a0\u00bbContact\u00a0\u00bb tab_link=\u00a0\u00bb%7B%22url%22%3A%22%22%7D\u00a0\u00bb active=\u00a0\u00bb1″][vc_row_inner columns=\u00a0\u00bb2″][vc_column_inner width=\u00a0\u00bb1\/2″][vc_column_text]<\/p>\n

Contactez-nous, nous vous \u00e9coutons<\/strong><\/h2>\n

The Brand Company met ce canal de communication \u00e0 votre disposition afin d’\u00e9tablir un syst\u00e8me transparent vous permettant de poser des questions sur nos produits et\/ou de soumettre des informations confidentielles de mani\u00e8re priv\u00e9e et s\u00e9curis\u00e9e.<\/span><\/p>\n

Adresse postale
<\/span><\/strong>C\/Can Diners, 1 – 11
Pol\u00edgono El Cros
08310 \u00b7 Argentona
Barcelone. Espagne.<\/p>\n

T\u00e9l..<\/strong>\u00a093 791 51 88
Horaires<\/strong> : Du lundi au jeudi de 8h00 \u00e0 17h00. Le vendredi de 9h00 \u00e0 15h00.<\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2″][vc_column_text][vc_goo_maps location=\u00a0\u00bbC\/Can Diners, 1 – 11 Pol\u00edgono El Cros 08310 \u00b7 Argentona Barcelona. Espa\u00f1a.\u00a0\u00bb height=\u00a0\u00bb400px\u00a0\u00bb zoom=\u00a0\u00bb14″ css=\u00a0\u00bb\u00a0\u00bb][\/vc_column_text][\/vc_column_inner][\/vc_row_inner][us_separator][vc_column_text]Si vous pr\u00e9f\u00e9rez, vous pouvez remplir ce formulaire et nous vous contacterons. Vous pouvez aussi utiliser notre Live Chat<\/strong>, et nous vous r\u00e9pondrons imm\u00e9diatement (pendant les heures de bureau).[\/vc_column_text][us_separator size=\u00a0\u00bbsmall\u00a0\u00bb][us_cform items=\u00a0\u00bb%5B%7B%22type%22%3A%22text%22%2C%22inputmode%22%3A%22text%22%2C%22date_format%22%3A%22d%20MM%20yy%22%2C%22placeholder%22%3A%22Nom%20%22%2C%22required%22%3A%221%22%2C%22is_used_as_from_email%22%3A%220%22%2C%22is_used_as_from_name%22%3A%220%22%2C%22move_label%22%3A%220%22%2C%22file_max_size%22%3A%2210MB%22%2C%22cols%22%3A%221%22%7D%2C%7B%22type%22%3A%22email%22%2C%22inputmode%22%3A%22text%22%2C%22date_format%22%3A%22d%20MM%20yy%22%2C%22placeholder%22%3A%22Courrier%20%5Cu00e9lectronique%22%2C%22required%22%3A%221%22%2C%22is_used_as_from_email%22%3A%220%22%2C%22is_used_as_from_name%22%3A%220%22%2C%22move_label%22%3A%220%22%2C%22file_max_size%22%3A%2210MB%22%2C%22cols%22%3A%221%22%7D%2C%7B%22type%22%3A%22text%22%2C%22inputmode%22%3A%22tel%22%2C%22date_format%22%3A%22d%20MM%20yy%22%2C%22placeholder%22%3A%22T%5Cu00e9l%5Cu00e9phone%22%2C%22required%22%3A%220%22%2C%22is_used_as_from_email%22%3A%220%22%2C%22is_used_as_from_name%22%3A%220%22%2C%22move_label%22%3A%220%22%2C%22file_max_size%22%3A%2210MB%22%2C%22cols%22%3A%221%22%7D%2C%7B%22type%22%3A%22text%22%2C%22inputmode%22%3A%22text%22%2C%22date_format%22%3A%22d%20MM%20yy%22%2C%22placeholder%22%3A%22Entreprise%20%22%2C%22required%22%3A%221%22%2C%22is_used_as_from_email%22%3A%220%22%2C%22is_used_as_from_name%22%3A%220%22%2C%22move_label%22%3A%220%22%2C%22file_max_size%22%3A%2210MB%22%2C%22cols%22%3A%221%22%7D%2C%7B%22type%22%3A%22text%22%2C%22inputmode%22%3A%22text%22%2C%22date_format%22%3A%22d%20MM%20yy%22%2C%22placeholder%22%3A%22Objet%20%22%2C%22required%22%3A%221%22%2C%22is_used_as_from_email%22%3A%220%22%2C%22is_used_as_from_name%22%3A%220%22%2C%22move_label%22%3A%220%22%2C%22file_max_size%22%3A%2210MB%22%2C%22cols%22%3A%221%22%7D%2C%7B%22type%22%3A%22textarea%22%2C%22inputmode%22%3A%22text%22%2C%22date_format%22%3A%22d%20MM%20yy%22%2C%22placeholder%22%3A%22Message%20%22%2C%22required%22%3A%221%22%2C%22is_used_as_from_email%22%3A%220%22%2C%22is_used_as_from_name%22%3A%220%22%2C%22move_label%22%3A%220%22%2C%22file_max_size%22%3A%2210MB%22%2C%22cols%22%3A%221%22%7D%2C%7B%22type%22%3A%22file%22%2C%22inputmode%22%3A%22text%22%2C%22date_format%22%3A%22d%20MM%20yy%22%2C%22required%22%3A%220%22%2C%22is_used_as_from_email%22%3A%220%22%2C%22is_used_as_from_name%22%3A%220%22%2C%22move_label%22%3A%220%22%2C%22accept%22%3A%22%20.pdf%2C%20.jpg%2C%20.jpeg%2C%20image%5C%2F%2A%22%2C%22file_max_size%22%3A%2210MB%22%2C%22cols%22%3A%221%22%7D%5D\u00a0\u00bb receiver_email=\u00a0\u00bbmarketing@thebrandcompany.net\u00a0\u00bb email_subject=\u00a0\u00bbMessage du Web\u00a0\u00bb][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbRetours\u00a0\u00bb][vc_row_inner columns=\u00a0\u00bb1″][vc_column_inner width=\u00a0\u00bb1\/1″][vc_column_text]<\/p>\n

Formulaire de retour<\/strong><\/h2>\n

Si, en tant que consommateur et utilisateur, vous souhaitez exercer votre droit de r\u00e9tractation, vous pouvez le faire en remplissant ce formulaire et en nous l’envoyant.<\/span>[\/vc_column_text][us_separator size=\u00a0\u00bbsmall\u00a0\u00bb][us_cform items=\u00a0\u00bb%5B%7B%22type%22%3A%22text%22%2C%22inputmode%22%3A%22text%22%2C%22date_format%22%3A%22d%20MM%20yy%22%2C%22placeholder%22%3A%22Nom%20et%20pr%5Cu00e9nom%22%2C%22required%22%3A%221%22%2C%22is_used_as_from_email%22%3A%220%22%2C%22is_used_as_from_name%22%3A%220%22%2C%22move_label%22%3A%220%22%2C%22file_max_size%22%3A%2210MB%22%2C%22cols%22%3A%221%22%7D%2C%7B%22type%22%3A%22text%22%2C%22inputmode%22%3A%22tel%22%2C%22date_format%22%3A%22d%20MM%20yy%22%2C%22placeholder%22%3A%22T%5Cu00e9l%5Cu00e9phone%22%2C%22required%22%3A%220%22%2C%22is_used_as_from_email%22%3A%220%22%2C%22is_used_as_from_name%22%3A%220%22%2C%22move_label%22%3A%220%22%2C%22file_max_size%22%3A%2210MB%22%2C%22cols%22%3A%221%22%7D%2C%7B%22type%22%3A%22email%22%2C%22inputmode%22%3A%22text%22%2C%22date_format%22%3A%22d%20MM%20yy%22%2C%22placeholder%22%3A%22Courrier%20%5Cu00e9lectronique%22%2C%22required%22%3A%221%22%2C%22is_used_as_from_email%22%3A%220%22%2C%22is_used_as_from_name%22%3A%220%22%2C%22move_label%22%3A%220%22%2C%22file_max_size%22%3A%2210MB%22%2C%22cols%22%3A%221%22%7D%2C%7B%22type%22%3A%22text%22%2C%22inputmode%22%3A%22text%22%2C%22date_format%22%3A%22d%20MM%20yy%22%2C%22placeholder%22%3A%22R%5Cu00e9f%5Cu00e9rence%20de%20la%20commande%22%2C%22required%22%3A%221%22%2C%22is_used_as_from_email%22%3A%220%22%2C%22is_used_as_from_name%22%3A%220%22%2C%22move_label%22%3A%220%22%2C%22file_max_size%22%3A%2210MB%22%2C%22cols%22%3A%221%22%7D%2C%7B%22type%22%3A%22agreement%22%2C%22inputmode%22%3A%22text%22%2C%22date_format%22%3A%22d%20MM%20yy%22%2C%22value%22%3A%22J%27ai%20lu%20et%20j%27accepte%20la%20politique%20de%20confidentialit%5Cu00e9%22%2C%22required%22%3A%220%22%2C%22is_used_as_from_email%22%3A%220%22%2C%22is_used_as_from_name%22%3A%220%22%2C%22move_label%22%3A%220%22%2C%22file_max_size%22%3A%2210MB%22%2C%22cols%22%3A%221%22%7D%5D\u00a0\u00bb receiver_email=\u00a0\u00bbmarketing@thebrandcompany.net\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][vc_column width=\u00a0\u00bb1\/3″][vc_column_text]<\/p>\n

Suggestions<\/strong><\/h2>\n

Les suggestions sont un canal d\u2019acc\u00e8s public pour toute personne li\u00e9e \u00e0 notre organisation, y compris les clients, fournisseurs ou employ\u00e9s, afin de signaler toute irr\u00e9gularit\u00e9, certitude ou soup\u00e7on de mauvaise conduite.[\/vc_column_text][us_btn label=\u00a0\u00bbSuggestions\u00a0\u00bb link=\u00a0\u00bb%7B%22url%22%3A%22%23%22%7D\u00a0\u00bb icon=\u00a0\u00bbfal|long-arrow-right\u00a0\u00bb][us_separator][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

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